Best Buy shoppers may had have had their payment information hacked, as the company becomes the latest to report its exposure in a data breach that occurred last year.
The electronics retailer says that 7.ai , a company that provides the technology backing its chat services, was hacked between Sept. 27 and Oct. 12, potentially jeopardizing the personal payment details of “a number of Best Buy customers.”
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Best Buy said in a statement that “as best we can tell, only a small fraction of our overall online customer population could have been caught up in this . . . incident whether or not they used the chat function.”
The retailer says it will reach out to customers who were impacted, and they will not be held responsible for any fraudulent charges.